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The Impact of Review Volume

For dealerships and all businesses, online reviews are one of the earliest of an average of 24 research touchpoints that a consumer will hit. A … Read More »

What should you do about negative reviews?

When an angry customer posts a negative review about your dealership, what’s the best way to go about turning that individual back into a happy customer and dealing with suboptimal attention? Read More »

5 Secrets to Positive Online Reviews

Getting positive feedback in your online reviews is an evolving process, but it’s something that all savvy businesspeople can manage, understand and use to their advantage. It’s an ongoing process that won’t just help your online reputation; it will entirely improve the way you do business. Read More »